Our pricing for businesses is clear, transparent and risk-free:

  • Free to try.

  • No setup fees.

  • No monthly or annual fees.

  • No fixed-term or binding agreements.

  • We charge only a fixed % fee from your payments:

Region

Fixed % fee

Notes

๐Ÿ‡ช๐Ÿ‡บ Europe

3.3%

๐Ÿ‡ฆ๐Ÿ‡บ Australia

3.5%

3.3% for Pony Club Australia Accredited Centres

๐Ÿ‡บ๐Ÿ‡ธ US

4.4%

๐Ÿ‡จ๐Ÿ‡ฆ Canada

4.4%

* Please see below for the complete pricing list and exceptions.


โœ… Fixed % fee includes everything! *

Registration is free, and you can try our features for as long as you like before making any decisions. If you don't like our service, you can stop using it at any point.

๐Ÿ’ป Unlimited access

All business features are at your full use with no surprises hidden. There are no extra prices per booking, horse, staff member, or with anything else.

๐Ÿ†• Always up to date

We've already done 30+ update packages, including tons of new features โ€“ with no extra charges! You'll always have the latest version available for your business.

๐Ÿ’ฌ Chat & email support

Our in-house support team helps you and your customers every step of the way. During office hours, our target response time is under 2 minutes.

โš™๏ธ We help with onboarding

We'll do everything to help you, including online meetings free of charge. Only when you make sales, we make sales โ€“ that's why your success is always our top priority.

๐Ÿ’ณ Stripe costs are included *

Our fixed fee includes even the regular card transaction costs from our payment provider, Stripe. Please see below Stripe's pricing for reference:

Region

Fixed % fee

Stripe payments

Hopoti

๐Ÿ‡ช๐Ÿ‡บ Europe

3.3%

1.4% + โ‚ฌ0.25

Less than 1.9%

๐Ÿ‡ฆ๐Ÿ‡บ Australia

3.5%

1.75% + $0.30

Less than 1.75%

๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡จ๐Ÿ‡ฆ US & Canada

4.4%

2.9% + $0.30

Less than 1.5%

* Please see below for the complete pricing list and exceptions.


๐Ÿ’ถ๐Ÿ’จ Fast payouts to your bank account

Stripe, our payment provider, is in charge of the processed transactions. They take the payments in full, deduct the Hopoti fees automatically, and pay the rest to your bank account. There are weekly payouts on each Monday with the following delays for which payments are included in the payout:

Region

Standard speed

delay

Accelerated speed

delay

๐Ÿ‡ช๐Ÿ‡บ Europe

7 days

3 business days

๐Ÿ‡ฆ๐Ÿ‡บ Australia

2 business days

-

๐Ÿ‡บ๐Ÿ‡ธ US

2 business days

-

๐Ÿ‡จ๐Ÿ‡ฆ Canada

7 days

3 business days

Other regions

See full list

Accelerated speed is available after meeting certain criteria based on risk and history with Stripe. High-risk businesses have a payout speed of 14 calendar days.


๐Ÿงพ Complete pricing list and exceptions

We charge only a fixed 3.3%โ€“4.4% fee from your payments. The fee is based on the region of your business or separately agreed contract specifying otherwise. Please see the top of this page for the regional fees.

Minimum fee

Our fee is charged for the entire payment amount. We charge you the minimum fee whenever our commission would be lower than that. Before the current rate of VAT is applied when applicable, these minimum fees are:

Currency

Minimum fee

EUR, AUD, GBP

1.00

USD, CAD

2.00

SEK, NOK, DKK

10.00

Other currencies

Ask for details

Additional card fees

Some card brands or cards issued outside your region have an additional fee. All card payments are accepted, and you can't block cards that include an additional fee. Before the current rate of VAT is applied when applicable, these additional fees are:

Region

Condition

Additional fee

๐Ÿ‡ช๐Ÿ‡บ Europe

Non-European cards
American Express

+1.9%

๐Ÿ‡ฆ๐Ÿ‡บ Australia

International cards

+1.9%

๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡จ๐Ÿ‡ฆ US & Canada

International cards

+1.0%

Other regions

Ask for details

Additional payment methods

Some other than card payment methods may have an additional fee. By default, these payment methods are not in use. Please be in touch with our Support to ask for availability and conditions. Before the current rate of VAT is applied when applicable, these fees for additional payment methods are:

Payment method

Additional fee

New total min. fee

Default: Card payments

(see additional card fees)

(see minimum fee)

Alipay

+1.1%

-

Bancontact

-

-

EPS

-

-

giropay

-

-

iDEAL

-

-

Klarna - UK

+3.0%

ยฃ2.00

Klarna - EU

+2.0%

โ‚ฌ2.50 or

equal local currency

Multibanco

+1.2%

-

Przelewy24

+0.4%

-

Sofort

-

-

WeChat Pay

+1.1%

-

Value Added Tax (VAT)

Hopoti.com is provided by Hopoti Software Oy (FI27707946), subject to Finland's taxation under the Finnish VAT Act. By default, that means a VAT charge is added to our total fee. Please see full details and exemptions:

Region

VAT

Reverse VAT

๐Ÿ‡ช๐Ÿ‡บ Europe

24%

Available (0%)

๐Ÿ‡ฆ๐Ÿ‡บ Australia

0%

-

๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡จ๐Ÿ‡ฆ US & Canada

0%

-

Other regions

Ask for details

-

If your company has registered as liable for VAT in the EU (outside Finland), the VAT liability can be transferred directly to your company โ€“ this is called reverse VAT charge. In short, this means that we do not charge VAT in our sales fee, and your company is liable for the VAT of our service fee in your country. Please send us your EU VAT number for verification to remove the VAT charge from our sales fee. Also, be sure to follow your countryโ€™s taxation principles!

๐Ÿ›Ž๏ธ Additional services

We also offer separately sold additional services for Hopoti businesses, like remote consultation, at a very affordable price. Please see the article for more information.

๐Ÿ‡ซ๐Ÿ‡ฎ Finland

Complete pricing list and exceptions for Finland is only available on our Finnish article. The fixed regional fee of 3.3% in Europe is the same in Finland, but the payment provider is different (Paytrail), just like the pricing list and exceptions.

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