You can transfer bookings and Stablecard credits owned by friends and family, provided that the stable has enabled this.
However, the availability of these transfers depends on the specific policies of each stable, and some stables may restrict transfers to specific groups such as family members only or not allow them at all.
Transfer between friends
Ask the recipient of the card for a link to their Hopoti profile.
Add the recipient as a friend by clicking the heart button next to their name.
Transfer the booking or Stablecard to the recipient according to the instructions below.
Transfer between family accounts
The holders of family accounts do not need to add each other as friends. Simply go to the Hopoti account of the sender of the booking or Stablecard.
Transfer the booking or Stablecard to the recipient according to the instructions below.
Policy Reminder: Always ensure you check the specific transfer policies of the stable beforehand, as rules may vary significantly between stables.
🗓️ Transferring Bookings
You can browse your own Bookings on the Calendar page and click open any booking. Stables can enable the transfer of bookings either between friends or family or disable this feature in their settings. If transferring the booking has been enabled and the cancellation policy of the lesson is still valid, the booking info window features the Transfer booking button.
Click the button to open the transfer window. There, you can select the recipient for transfer. Once the transfer is complete, the bookings is immediately seen and in use by the recipient.
Please note that some stables may entirely restrict the ability to transfer bookings to certain groups, such as family members only.
💳 Transferring Stablecard credits
You can view your Stablecards on the Hopoti homepage in the 'Cards' section or in the Stablecards window, which you can open from the top-right corner menu. You can tap on any card to open it and view its details. The stable can choose whether credits can be transferred to friends, family, or no one. If transfer is allowed, you will see the 'Transfer Balance' button at the bottom of the opened Stablecard.
Remember, whether the transfer option is available depends entirely on the stable's policy, not just the platform's technical capabilities.
Click the button to open the transfer window. There, you can select the recipient and the amount of the credits to be transferred.
Once the transfer is complete, the Stablecard can immediately be used by the recipient.