Cancelling lessons
Updated over a week ago

All lessons booked in Hopoti are displayed in the personal calendar of each user. All past and future lessons booked for you are displayed in the calendar. Click on a lesson to view additional information regarding the booking.

You can cancel upcoming lessons by tapping the 'Cancel booking' button. If the cancellation deadline for the lesson has passed, a warning will be displayed in the window.

By default, refunds are not issued for cancelled lessons; instead, you will receive a Stablecard for the cancellation. If you cancel a lesson in accordance with the valid cancellation policy, you will be granted a one-time Stablecard that can be used to book an alternative lesson. You can view your Stablecards in the Pay with Stablecard section when booking a new lesson.

🛟 Help

Contact the business

  • you have booked a lesson, but it is not displayed in your calendar

  • you need more information about the stable's cancellation policy

  • you want to cancel the purchase and get a refund.

Hopoti - chat or

  • you experience technical difficulties regarding a booking or cancelling a booking.

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