In this article:
Settings
Features
Price list
Personnel
Calendars
Venues
Rules
Partnership
Payments
Only the company’s pages and the buttons Booking, Shop and Horses are displayed to clients on the stable’s page. The personnel of the stable have access to many more like Events, Clients and Archive pages. Click the photo icons on the photos to change your profile or cover photo. Click the settings button to edit your settings. The sections are listed below.
More information about defining your settings can be found on the actual Settings page. However, if you do not find the information you need, please contact us for assistance.
We recommend that you define your settings as accurately as possible. Remember to click the Save button in each section after editing your settings!
Settings
The Settings section contains all the basic settings for your business account.
Business information
This section contains all the basic information displayed on the business front page, including business description, contact information, and more.
Business emails
Here you can set up if you wish to get email notifications, for example, new payments, bookings or cancellations.
Default settings
In the Default Settings section, there are several basic settings for your page.
Quick checkout type
When Quick Checkout is enabled, new riders simply provide their name, phone, and email, bypassing the full rider registration. This ensures a smooth and fast experience while maintaining all usual forms, payments, and options. After the booking, the client is visible as usual, but with just the essential information saved. There are two options for Quick checkout:
Select by calendar (default)
Use standard registration for most bookings, but enable Quick Checkout only on specific booking calendars' Events and Services.
All bookings
Use Quick Checkout for every booking to maximise speed and simplicity, without having to select the option anywhere else.
Require confirmed skill levels
If this setting is enabled, the rider's confirmed skill level must be at least the lesson level to allow booking. Only "No experience' lessons are available for unconfirmed riders. The business needs to verify the rider's skill level before they can book a lesson.
Show service reservations in the booking calendar
When this setting is enabled, in addition to available service schedules, also display booked services in the booking calendar for customers.
Season invoice settings
In the default settings, you can also find the "Season cancellation when overdue invoices" option. By default, all season invoices and lessons are automatically cancelled when a season invoice becomes overdue, allowing other customers to book those lessons. With this setting, you can change the behaviour to cancel only the current invoice and its related lessons, leaving the other season invoices and lessons unaffected.
When a season invoice is overdue, the setting "Season invoice grace day count" determines how many days after the due date will pass before the invoices are automatically cancelled. This option allows customers additional time to make their payments. Setting it too high may lead to unpaid lessons occurring before the scheduled lesson time. This setting can be changed by contacting Hopoti Support.
Transferring bookings or stablecards
The business can decide to permit its customers to transfer bookings and Stablecard credits to others. With this setting, you can select who can transfer bookings and Stablecards to each other.
Closing booking
Define by day of the week when booking closes for the lessons on that specific day.
Default tax
Standard amount of sales tax to be used when defining prices
Business details
Here, you can change the business name, time zone, or the address of the business.
Features
Clients can get a full picture of the company’s services and look for suitable stables and other service providers based on the services and features entered by companies.
Stable features.
Services for clients.
Services for horses.
Other services.
Price list
Clients can see the company's price list on the company’s Hopoti page in a single view.
Adding, editing and removing products from the price list.
The purpose of the price list is to provide information regarding your products and prices. No products or services can be sold through it.
Personnel
Adding the company’s personnel is easy in the Personnel section. All you need to do is ask your personnel to join Hopoti and you can add them with their email addresses. Check below for differences in permissions:
Administrator | Unlimited access | e.g. business owners |
Instructor | No access to:
| e.g. instructors, who need to make changes in bookings and events. |
Restricted instructor | No access to:
Read-only:
| e.g. instructors who don't need to make changes in bookings and events. |
Also, you'll find the following from personnel:
Adding, editing and removing personnel.
The personnel’s titles, privileges and visibility can be defined.
Members of the staff who are made public are displayed to clients on the front page.
Calendars
Calendars are an easy way of displaying a company’s lessons, camps, riding arena times, stall places and many other services and products in their own calendars, so that clients can find what they are looking for effortlessly.
Adding, editing and removing calendars.
Venues
All venues available, such as riding arenas and outdoor arenas, can be added to Hopoti. The venues can be assigned to different events, making the venue visible in the client’s calendar, certain print-outs and statistics.
Adding, editing and removing venues.
Rules
We have drawn up default rules and terms of service suitable for all companies. Nevertheless, as companies may have different kind of rules, you are allowed to edit these as you please. You can also define the default cancellation policy in this view, but event-specific cancellation policies can also be defined.
Editing rules.
Default cancellation policy.
Partnership
Partner accounts allow Hopoti business accounts to exchange information. Currently, these accounts feature shared calendars, which enable the calendar and events of another Hopoti business account to be displayed on your Booking page.
Partner account management
Payments
In addition to registering to Hopoti, an agreement with an online payment service provider is required in order to make a company public in Hopoti. This section of settings includes the links and forms required to make the agreement.
