We've doubled our live support hours on weekdays, giving you even more time to reach out with questions or requests. Check the exact schedule for your region in the photo below. We hope this expansion provides the flexibility our businesses and users need, no matter where you are.

Our newly trained AI Agent is here to assist you around the clock when our team isn't online. The AI Agent has access to all our Help Center knowledge—and more—so it can answer most questions instantly, day or night, via chat or email. If it can't resolve an issue, your chat will be handed over to our team to follow up when they're back online.

To ensure you always have the best information, we've added 11 new tutorial videos covering key areas of Hopoti and updated our help articles to reflect the latest features and best practices. These resources are designed to provide answers quickly and efficiently, allowing you to focus more on your riders and business.

🐴 Watch our 7 New Tutorial Videos for Riders:

💼 Here are the 4 New Tutorial Videos for Businesses: